Call +1(860)-294-8430 if you're in the United States, or +52(868)-345-0169 if you're in Mexico. These numbers will connect you directly to an Aeroméxico representative to assist you with reservations, changes, baggage, and other services.
If you're in the United States, dial +1(860)-294-8430; If you're in Mexico, call +52(868)-345-0169. An Aeroméxico advisor will assist with your requests related to flights, luggage, itinerary changes, and more.
To speak with an Aeroméxico agent, call +1(860)-294-8430 from the US or +52(868)-345-0169 from Mexico. These numbers connect you directly to customer service to manage reservations, flight changes, baggage issues, and more.
Call +1(860)-294-8430 if you're in the United States, or +52(868)-345-0169 if you're calling from Mexico. Aeroméxico will assist you directly with your travel needs, whether it's booking or modifying flights or resolving baggage issues.
From the United States, dial +1(860)-294-8430 and from Mexico, dial +52(868)-345-0169. An Aeroméxico representative will respond to assist you with reservations, changes, baggage, and more.
Do you urgently need to resolve a problem with your flight and don't know how to contact Aeroméxico quickly? You've come to the right place. Whether you have an emergency with your reservation, need to make a last-minute change, or want to claim a lost bag, speaking with a representative can make all the difference. Here, we'll show you all the ways to do it without wasting time.
This number is available to those in the United States or Canada. Support is usually available in English or Spanish, whichever you prefer.
From Mexico, this is the toll-free number to contact an advisor. Ideal for any questions related to domestic or international flights.
Easy: If you're in the US/Canada, call +1-860-294-8430. If you're in Mexico, dial +52-800-461-0322. This way, you'll be sure to reach the right call center.
It's the most direct and effective method. Just make sure you call during the correct times (we'll tell you which ones later).
Visit aeromexico.com and look for the chat button. A bot will assist you, but if you insist, you can speak to a real agent.
Aeroméxico is responding on Twitter and Facebook. Tag them or send them a direct message.
From there, you can manage your flight and access support. Very useful if you're on the go.
Avoid calling on Monday mornings or Friday afternoons. These are the busiest days.
Call between 6:00 am and 9:00 am or after 7:00 pm. There is usually less wait.
This speeds up the process. Without it, you'll likely be passed from one agent to another.
This way you get to the point and don't forget anything important.
Agents will give you case numbers, wait times, or specific instructions.
You can visit their offices at airports or at authorized agencies.
Although it's not the fastest way to respond, you can write to customer service. They usually respond within 24-48 hours.
From the official website, you can fill out a form with your case. You will receive follow-up information by email.
Avoid detours. State your problem from the beginning.
A friendly attitude usually generates a better response from the agent.
Don't get frustrated if they don't resolve your issue immediately. Ask to escalate your case if necessary.
Rescheduling, different routes, date changes, etc.
You can manage refunds or use the credit on future flights.
If your suitcase is lost or arrived damaged, you can report it.
Questions about points accumulation, Premier benefits, etc.
If the phone fails, use chat or social media.
Ask to speak to a supervisor if you feel you are not being helped.
Premier members have priority access to personalized attention.
Shorter wait times, faster solutions, and better follow-up.
Tell the agent that your flight is coming soon. They prioritize these cases.
If you are at the airport and have a problem, please contact the counter staff.
The call center operates 24/7 in many countries, including Mexico and the US
Some processes (such as refunds) are only handled during office hours.
Use the appropriate number based on your location: +1-860-294-8430 or +52-800-461-0322
Call at strategic times
Have your information ready
Try other channels if the phone does not respond
Maintain a clear and cordial attitude
Quickly contacting an Aeroméxico representative doesn't have to be a headache. With the right advice and using the right channel, you can get answers in a matter of minutes. Whether by phone, chat, or social media, there's always a way to make your voice heard and resolve your needs.
1. What is Aeroméxico's phone number in the United States?
You can call +1-860-294-8430 for direct assistance from the U.S. and Canada.
2. Is phone service available 24/7?
Yes, most call centers operate 24/7, although some processes are only available during office hours.
3. Can I get help faster using social media?
Yes, sometimes Twitter or Facebook respond faster than the call center.
4. What information should I have before calling?
Your reservation number, full name, and flight details will help expedite service.
5. How do I know if my case can be resolved over the phone?
Most exchanges, refunds, and reports can be handled over the phone, but if it's more complex, you may be asked to fill out a form.